No Dice on Day One

Students Experience Online Service Disruption

Concordia students trying to get to class this past week were left blind when the MyConcordia web portal crashed.

“A high volume [of users] were expected but it was higher than expected,” said Chris Mota, the university’s Director of Media Relations. “The [Instructional and Information Technology Services] team reacted quickly to diagnose the problem and resolve the situation. Server capacity was added to address the capacity issue.”

A message on the MyConcordia homepage warned of the problem and provided an alternate link for students to access their schedules.

Political science student Dennis Sloutsky said he regained service at 1:00 P.M. but he missed his appointments that day.

“It was disappointing because I was short on time,” said Sloutsky. “I was trying to get my book list.”

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